Privacy policy
Privacy Policy
Effective date: May 8, 2026. This plain-English starter policy is for launch readiness and is not formal legal advice. It should be reviewed by an attorney before full public launch.
Information We Collect
- Agent name, brokerage, email, phone, website, city/market, target zip code, target neighborhoods, competitor names, Google Business Profile URL, and notes submitted through forms.
- Submission timestamps, user agent, and basic technical metadata needed to operate, secure, and improve the service.
- Payment and billing information may be handled by payment processors such as Stripe if billing is enabled. Real Rank AI does not store full card numbers.
How We Use Information
- Provide audit reports, preliminary visibility reports, and trial service recommendations.
- Respond to audit requests, trial requests, and support messages.
- Send follow-up communications about reports, trial access, service updates, and related local visibility recommendations.
- Improve the service, diagnose technical issues, prevent spam, and support billing if payment is enabled.
How Information Is Shared
- We may share information with hosting, storage, email, payment, and analytics providers that help us operate the service.
- Examples may include Vercel, Upstash Redis, Resend, Stripe, and analytics providers if added later.
- We do not sell personal information.
- We may disclose information if required by law or to protect the service, users, or our rights.
Your Choices
- You may request that we update or delete information you submitted.
- You may unsubscribe from marketing emails by using the unsubscribe option when available or by contacting support.
- Some information may need to be retained for legal, security, billing, or operational reasons.
Contact
For privacy requests or questions, contact support@real-rank.ai.